This homeowner in the Lake Forest neighborhood of Wilmington reached out after a pet accident left a noticeable stain on a patterned wool rug. The rug was a centerpiece in the room, and the stain stood out immediately. What worried the homeowner most was not just the stain, but the fear of making it worse by trying the wrong cleaning method.

This week, I completed a carpet steam cleaning project for a homeowner in the Forest Hills neighborhood of Wilmington, NC. The job was unique because the carpet was located inside a master bathroom, and over time, moisture had caused discoloration and water staining throughout the area.